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Shipping | Production | Delivery Time & Tracking

Shipping

Worldwide shipping all over the globe.

Make your choise for: USPS/Tracked Economy Airmail, if your are not in a hurry. Freeshippingorder on orders € 100,00 or less, if your order total is more than € 100,00. € 2,99 for each additional item.

Will take usually between 10-25 days to most western countries, depending on your local postal companies customs checks into your country, it can take up to 6 weeks. Tracked Economy Airmail is shipped by Hong Kong Post, and delivered by your local post companie and will take arround 4 weeks to get to your country. Online door-to-door tracking available for Registered Airmail only.

Make your choise for: FedEx Priority Shipping if you are in a hurry to be on your best wearing your new dress, the shipping is € 32,99 per order.

FedEx Priority Shipping takes 2-6 business days, and cannot be shipped to P.O. boxes as a signature is required for delivery.

Online door-to-door tracking available.

Shipping normally take?

We try to process your orders in good time as we understand how important it is to deliver your goods within the promised time. After your order has been placed, printed, cut, sewn together, packed it will take 3-5 business days, and a further 10 – 25 business days or less, for Fedex Shipping Service estimated delivery time: 2-4 business days for all USA, Canada and other international orders. When your goods have been dispatched, our system will automatically send you an email to inform you of the tracking number (if applicable).

Can I combine shipment if I order more than one item?

Yes you can. Once you have completed checkout for your orders, please email our Customer Service as soon as possible (support@printondesign.com) with the order numbers and the delivery address. They will reply to acknowledge your request if the necessary arrangements can be made.

Is import tax and duty included in the shipping cost?

All goods are shipped from Hong Kong and your local authorities will considered you as an importer of goods being responsible for import tax and duties. Depending on your local authorities import duty rate, you may be charged for tax. If you are charged, this will be collected on behalf of your local customs by the courier upon delivery.

Production and Delivery Times

Each Item you order will be printed and sewn by hand by professional seamstresses and expert printer operators, as if you have your own private tailor.   Taking into account both the production and shipping time, most orders are delivered to you within 4 weeks (with USPS or Tracked Economy Airmail). If you really need something by a certain date, I recommend ordering 6-8 weeks in advance, or paying extra for the FedEx Priority Shipping. Please do keep in mind that even with FedEx Priority Shipping, it will still take around 2 weeks to receive your order, due to the production time!

PrintOnDesign.com is a print-on-demand company. This means that we don't hold any stock - we start creating your item, just for you, after you place your order. This production process normally takes around 3-5 business days, depending on the number of items you've ordered, during very busy periods it can take longer. Once we start production on your order (usually around 2-4 hours after it's been placed), it can no longer be cancelled or changed, though of course it can be exchanged or returned no problem.

Tracking

All items ship with a tracking number. Standard Flat Rate Services (USPS) Online door-to-door tracking available for Registered Airmail only.

Use https://www.17track.net/en to track your items before it arrives in your country, then see your local postal website (like: USPS, Royal Mail, Canada Post, Post NL, Australia Post, Luxembourg Post, Poland Post etc.etc.) after it entered your country.

Please note: in some countries the tracking only registers that a parcel has entered the country, nothing more. This is out of our control, and up to the individual countries' handling of international parcels.

 

In short:

What shipping options do you provide and how long does it takes for delivery?

Production Time

 Production Process 3-5 business days

 

Shipping Time

 Registered Airmail 5 - 10 business days
 FedEx Priority 2 - 4 business days

 

Delivery Time

Delivery time might extend for many reasons, such as customs inspection, transit delay, flight delay, overload packages, weather conditions, etc. Delivery service handled by a third party, and arrival time is not guaranteed. However, Print On Design POD will always try the best to maintain order delivery in a reasonable time and trace the packages for you.

International orders are shipped via ChinaPost and can take 4-6 weeks. Upgrade to FedEx at checkout to avoid delays worldwide for very fast delivery.